AML Policy

1. The soprano.exchange service follows practices and measures in the field of Anti-Money Laundering (AML) and Counter-Terrorist Financing.
2. The purpose of these measures is to demonstrate that soprano.exchange takes any attempts to use the platform for illegal purposes very seriously.
3. The service warns users that using soprano.exchange for money laundering, terrorist financing, fraud of any kind, or the purchase of prohibited goods and services is strictly forbidden.

Transactions related to the following platforms will be blocked as they will not pass AML verification:

OMG!OMG!, MEGA DARKNET MARKET, 1xBit, Black Sprut, FreeBitcoin, Primedice, Stake, Hydra, Wasabi, DuelBits, WEX Exchange, Garantex, NVSPC, Tornado, Gandhiji.io, DuckDice, Roobet, Bitzlato, Yolo Group, Chiper Mixer, BTC-e and any cryptocurrency mixers.

4. To prevent illegal operations, the Service establishes the following requirements for all User Requests:
   1. The sender and recipient of the payment must be the same person. Transfers to third parties are strictly prohibited.
   2. All contact and personal data provided by the user must be accurate and up-to-date.
   3. Creating requests using anonymous proxy servers or other anonymization tools is forbidden.
5. If there are reasonable grounds to suspect that a user is using soprano.exchange for money laundering or other illegal activities, the administration reserves the right to:
   1. Pause the transaction;
   2. Request identity verification documents:
      • A photo of a valid ID (passport, ID card, or driver’s license);
      • A selfie with the document and a sheet of paper showing the current date and signature;
      • Residential address;
      • Email address;
      • Social media contact;
      • Phone number.
   3. Provide information about the origin of funds:
      • Screenshots of withdrawal history, links to transactions in a blockchain explorer;
      • Description of the service for which the funds were received;
      • Transaction amount, date, and time;
      • Sender contact person, if available (with chat screenshots).
6. In case of blocking due to high risk or an official investigation, funds will be held until verification is completed. The service reserves the right to request identification data to comply with AML policies.
7. After identity verification or the completion of an investigation, soprano.exchange may refuse service if any attempt at illegal activity is identified.
8. The review process may take 10 or more business days.
9. Information provided by the user may be submitted to the relevant authorities in the following cases:
   • At the request of law enforcement agencies;
   • By court order;
   • Upon request from payment system administrators.